GDPR2018-06-04T13:31:50+00:00

GDPR

IMPORTANT GDPR Legislation Changes

With new GDPR regulation coming into force from 25th May 2018 we need to ensure you are happy in the way in which we communicate with you. We now have 7 different categories* that form the basis of our client communications so we can be very specific in what we do and don’t send you.

Legitimate Business Interests

  • Vaccine Reminders
  • Parasite Treatment Reminders
  • Appointment Reminders
  • Health Check Reminders
  • Reviews and Surveys

We deem these categories as ‘legitimate business interests’. This means we think they are critical for us to provide you and your pet the best possible healthcare service.

Marketing Categories

  • Practice/Pet Care Advice
  • Offers and Promotions

These ‘marketing categories’ keep you and your pet up to date with offers and promotions relating to your pet and the practice.

For each of the above you can choose to be contacted by text/SMS, email or letter (or a combination of all three) or not contacted at all.

How do I review and change my communications preferences? 

To review your communications preferences please contact the Practice reception team (either in person or over the phone) and they will update them immediately. If at any point you change your mind in the future, we can change them again as required.

*Categories are based on our main group Practice Management provider (Vetspace) and may vary at your individual practice. Check with reception for details.

Welcome

Welcome to the Oakfield Veterinary Group website. We are a well-established veterinary group with clinics in Atherstone, Tamworth and Castle Bromwich. Our service is based on providing the best possible care for your pet, and our friendly and experienced staff are always on hand to provide advice and guidance on how to keep your animals happy and healthy.

Best friends to your best friends

Out of hours emergency care

Care when you need it.
In an emergency, all that matters is getting the care your pet needs. At Oakfield we understand that illness or injury won’t wait for surgery opening hours, so for emergency pet care outside surgery hours.

Call: 0121 770 4966.

Surgery Opening Times

Mon to Fri: 9:00 - 11:00 am
Mon to Fri: 2:30 - 4:00 pm
Mon to Fri: 4:30 - 6:30 pm
Saturday: 9:00 am - 12 noon*
*Castle Bromwich 1.30 - 4.30 pm only

All consultations by appointment.
Reception open from 8:30 am excluding Saturdays at Castle Bromwich.